Communication and Time Management Skills for Administrative Professionals Course
Administration and Secretarial

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Communication and Time Management Skills for Administrative Professionals Course
Course Overview:
The Communication and Time Management Skills for Administrative Professionals training course is meant to improve the professional skills of the administrative personnel in terms of communication, time management, and organization.
Learners will develop face-to-face and over the phone communication skills, plan meetings, and manage projects with ease. People would interact with one another, however, time would be put to proper control and barriers to effective interaction addressed. ’
The course content covers the planning process involvement, making appropriate notes during meetings and how emails, reports, and other communiqués should be designed and written.
In the end, participants will be able to hand out workloads in a more appropriate manner, minimize tension levels and raise the effective ratio in the office. Ideal for managers, supervising employees, clerks who are motivated to develop their level of competency in the profession and performance related tasks.
Course Objectives:
By the end of the Communication and Time Management Skills for Administrative Professionals training course, participants will be able to:
- Learning the skills for face-to-face communication
- Learning the skills for planning a project
- Learning the skills for communication through telephone/teleconferencing
- Learning to conduct meetings efficiently
- Time management skills
- Interpersonal and planning skills
Who Should Attend?
This course is designed for all managers, supervisors, and employees who wish to improve their management time and reduce stress levels in order to enhance their performance at work and in life in general.
Course Outlines:
Importance of Communication Skills and Methodology
- Understanding the importance of communication and interpersonal skills
- Analyzing the obstacles that limit the communication skills
- Overcome disputes at work
- Self-confident communication and building work- relationship
Team Meetings
- Importance of group dynamics and team improvement and management
- Importance of participation and discussions
- Importance of constructive discussions
- Importance of planning and preparation before meetings
- Learning note-taking in meetings and follow-up after meetings
Time Management Skills
- Importance of time management at work
- Methods for efficient time management
- How to control interference at work?
- Importance of making requests and how to manage them.
- Importance and principle of “Code of Professional Conduct” (CPA)
Information Management and Communication Skills
- Methodology of information management
- Importance of meaningful information
- Structure, the layout of the report, and its importance
- Improving grammatical and punctuation skills
- Professional email-writing skills
- Proof-reading and editing
- Importance of written communication skills and it’s different forms
Preparation and Improvement of Presentation
- How to prepare official presentations?
- How to prepare the room before a meeting?
- Improving team-work productivity
- Importance of creative thinking at work
- How to make a case and present it?
- Review of the course and “Question and Answer session”
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