Advanced Course of Facilities Management Course

Course Overview:

The course Advanced Facilities Management specializes in advanced knowledge of the role and responsibilities held by facilities managers in the organization.

The participants will learn about a number of issues such as maintenance systems, risk management and the balancing between hard and soft services. Besides, the course includes a large number of subjects such as facilities resources management, contractors and premises management, maintenance management like preventive and corrective maintenance etc., resource management.

Some of the other specific areas covered are health and safety, environmental control and the use of statistical techniques in maintenance management. 

The programme is intended those who are professional in operation, governance or compliance of facilities accordingly, aiming to improve the practice of facilities management.

Course Objectives:

At the end of this Advanced course of Facilities Management Course, learners will be able to do:

• Develop an understanding of the role of the facilities manager
• Understand the requirements of facilities management within the organization
• Identify skills and competencies required by a facilities manager
• Develop effective maintenance management systems
• Appreciate and apply risk management techniques
• Incorporate key statistical methodology within maintenance planning

Who Should Attend?

This Advanced course of Facilities Management course is suitable for:

• Facilities and maintenance managers, practitioners and officers
• Operations managers, executives and staff
• Those entering FM who want a head start with setting up and running a department
• Estate Managers
• Internal Audit / Governance / Compliance officers.

Course Outlines:

ROLE OF THE FACILITIES MANAGEMENT TEAM WITHIN THE ORGANISATION

• Overview of FM
• Understanding the importance of FM
• Expectations of FM
• Facilities Needs Assessment
• Defining Hard and Soft services
• Core Competencies of an FM professional

KEY ELEMENTS OF FACILITIES MANAGEMENT

• Understanding the organizational goals and objectives
• Understanding Support Services
• Managing People and Resources
• Managing Premises
• Managing Contractors on a daily basis
• Managing the Working Environment

MAINTENANCE AND REPAIRS

• Heating, Ventilation and Air Conditioning (HVAC) Maintenance
• Lifts and Escalators Maintenance
• Structural and Buildings Maintenance
• Fire systems maintenance including IT Infrastructure
• Environmental elements of Facilities Management

MANAGEMENT AND CONTROL

• Managing Internal Customer Service and Expectations
• Managing Risk
• Controlling Costs
• Service Level Agreements
• Contractors’ Performance
• Space Management

ROLE & CONTRIBUTION OF THE MAINTENANCE FUNCTION WITHIN THE ORGANISATION

• Overview of the maintenance function
• Key principles within maintenance management
• The impact of “up-time” on the organization
• The impacts of “downtime” on the organization

KEY MAINTENANCE STRATEGIES

• Developing preventative maintenance strategy
• Developing corrective maintenance strategy
• Developing emergency maintenance strategy
• Monitoring & measuring the combined strategy effectiveness

HEALTH, SAFETY, ENVIRONMENTAL AND WORKPLACE LEGISLATION

• Health and Safety at Work
• Handling workplace law
• Environmental efficiency
• External accreditation systems – safety, quality and environmental

UTILISING KEY METHODOLOGIES WITHIN MAINTENANCE

• Calculating mean time between failure
• The “Bath tub” failure model
• Probability analysis
• Risk management – The FMEA model

Facilities Management Strategy

• Facilities Management Strategy and Execution
• Effective People Management
• Establishing Critical Success Factors

see more: Asset Protection and Security Management Course